I coached a college student (for several years) who has a diagnosis of both ADHD and Developmental Output Disorder. As a young child, he had difficulty getting along with other children. Therefore, his Mom enrolled him for a period of time in a program that helped him build better social skills. However, he continued to… Read More»
Almost ten years ago, a supervisor at a manufacturing plant contacted us about doing a 360 Feedback process for one of his direct reports whom I’ll refer to as “Linda” in this article. Linda was a 49 y.o. female chemical engineer. Her boss described her as having “communication issues.” At the time he referred Linda… Read More»
Last month, we published an article entitled Giving Feedback – How to Reduce Pushback. That article provided concrete recommendations about how to initiate employee feedback discussions in a way that minimizes resistance to feedback. We emphasized ways to provide corrective (or “redirecting”) feedback in a manner that (1) avoids giving advice and (2) refrains from… Read More»
How often have you encountered resistance when you are giving feedback to a Direct Report or colleague at work? While people
When is the last time you overheard, or took part in, a conversation in which someone was talking negatively about a person who was not present? I bet you can recall such a conversation in the last few days! In my experience, talking about a relative, neighbor, boss, or co-worker – and saying things that might not… Read More»
Those of you who read my last week’s post may remember that the title was “Feedback – How Receptive Are You?” You may have also noticed that my “reflection questions” at the end of the post ALL related to GIVING feedback to others. Truth is, this “disconnect” was not intentional on my part! It seems… Read More»